ITEM 01
Inventory That Never Matches
You sell the last item online but it is already in a customer's bag at the store. Overselling leads to cancellations, refunds, and disappointed customers who never come back.
Omnichannel Commerce
One Dashboard for Your Physical Store and Online Store
Stop juggling separate systems for in-store and online sales. Cashvio gives you a single command center where inventory, orders, customers, and analytics are unified across every channel — physical stores, online storefront, social media, and more.
Built for omnichannel operations across retail, F&B, and service businesses
Live view — omnichannel orders
Live view — orders on mobile
NO. 01 — The Fragmentation Problem
Separate Systems Are Killing Your Business
When your physical store and online shop run on different platforms, chaos follows. Here is what fragmented operations actually cost you.
ITEM 02
Double Data Entry Everywhere
Every product update, price change, and stock adjustment has to be entered twice — once in your POS and once in your e-commerce platform. Errors multiply with every manual entry.
ITEM 03
No Idea Who Your Customer Really Is
A loyal in-store customer who also shops online appears as two strangers in your system. You cannot reward their total loyalty or understand their complete buying behavior.
ITEM 04
Reports That Tell Half the Story
Your best-selling product in-store might be your worst performer online. Without unified analytics, you are making decisions based on incomplete data from each channel separately.
ITEM 05
Staff Drowning in Tab Switching
Your team switches between 3-4 different dashboards all day. Processing a return from an online order in-store becomes a 15-minute adventure across multiple systems.
ITEM 06
Inconsistent Pricing Across Channels
A promotion running online is not reflected at the register. Customers find different prices in-store versus the website, eroding trust and creating checkout disputes.
NO. 02 — The Cashvio Approach
Every Channel. One Platform. Zero Gaps.
Cashvio was built from day one as a unified platform — not separate products stitched together. Your physical stores and online storefront share the same inventory, the same customers, and the same brain.
ITEM 01
One Inventory Across All Channels
When an item sells in-store, the online stock updates instantly. When a customer orders online, the warehouse stock adjusts in real time. No overselling, no manual syncing, no surprises.
ITEM 02
One Customer Profile, Complete History
Every purchase — whether at the register, on the website, or via WhatsApp — ties to a single customer profile. See their total spending, store credit, visit history, and preferences in one view.
ITEM 03
One Dashboard to Rule Everything
Orders, inventory, analytics, team management, and customer data from every channel live in one place. Your staff stops switching tabs and starts making decisions.
ITEM 04
Real-Time Sync, Not Batch Updates
Changes propagate instantly. Update a product price, add a new variant, or adjust stock — it reflects everywhere within seconds. No waiting for overnight sync jobs.
NO. 03 — Sales Channels
Sell Everywhere Your Customers Are
Accept orders from every channel and manage them all from one unified order queue. No integration headaches, no data silos.
ITEM 01
Physical Stores & POS
Full point-of-sale system with barcode scanning, receipt printing, shift management, and cash register operations. Process walk-in customers as fast as they arrive.
Multi-device POS with offline support
ITEM 02
Online Storefront
Your own branded online store with product catalog, shopping cart, checkout, and order tracking. Customers browse and buy 24/7 while inventory stays perfectly synced.
Built-in storefront — no third-party needed
ITEM 03
Social Media & Messaging
Accept orders from WhatsApp, Instagram, and Facebook conversations. Log them in the same system as POS and storefront orders with full tracking.
WhatsApp, Instagram & Facebook orders
ITEM 04
Phone & Manual Orders
Take orders over the phone or in person and enter them directly into the system. Same inventory deduction, same fulfillment flow, same customer attribution.
Unified order queue for all sources
NO. 04 — Unified Inventory
One Stock Count. Every Channel. Always Accurate.
No more spreadsheets reconciliation at the end of the day. Your inventory is a single source of truth shared across every store and every sales channel.
ITEM 01
Real-Time Stock Levels
Every sale, every return, every stock transfer updates your inventory count immediately. What you see is what you have — across all locations and all channels.
ITEM 02
Store-to-Store Transfers
Move stock between locations with tracked transfer requests. The sending store's count drops and the receiving store's count rises — automatically and instantly.
ITEM 03
Smart Reorder Alerts
Set custom reorder points per product per location. Get notified before you run out — not after. Never miss a sale because an item went out of stock unnoticed.
ITEM 04
Bulk Stock Operations
Adjust hundreds of stock levels at once. Record shrinkage, damage, or receiving in bulk with full audit trails showing who changed what and when.
NO. 05 — Unified Order Management
Every Order in One Queue — From Any Channel
POS sale, website checkout, WhatsApp message, or phone call — every order enters the same pipeline with the same fulfillment workflow.
ITEM 01
One Order Queue
No more checking multiple tabs. All orders from all channels appear in a single, sortable, filterable list. See what needs attention right now.
ITEM 02
Flexible Fulfillment
Mark orders for pickup, delivery, dine-in, or in-store fulfillment. Configure delivery zones with custom fees. Each store manages its own fulfillment flow.
ITEM 03
Split & Scheduled Payments
Accept partial payments, split across multiple methods, or schedule future installments. Track outstanding balances and overdue payments per customer.
ITEM 04
Unified Returns & Refunds
Process a return from any channel at any store. Online order? Return it in-store. Inventory restocks automatically. Refunds route to the original payment method.
NO. 06 — Cross-Channel Analytics
See the Complete Picture — Not Channel Fragments
When all your data lives in one place, your reports finally tell the truth. Compare channels, identify trends, and make decisions with the full picture.
ITEM 01
Channel Performance Comparison
See exactly how much revenue, how many orders, and what margins each channel delivers. Know whether your POS or your storefront is growing faster.
ITEM 02
True Profit Margins
Track cost prices, selling prices, discounts, and fees across channels. Understand your real margins — not what each silo reports independently.
ITEM 03
Cross-Channel Customer Insights
See which customers shop both in-store and online. Understand their total lifetime value, preferred channels, and buying patterns across all touchpoints.
ITEM 04
Staff Performance Across Channels
Rank your team by sales volume whether they work the register, process online orders, or handle phone sales. One leaderboard for all activity.
NO. 07
Why Choose Cashvio Over Piecing Systems Together
Compare running a truly unified platform versus stitching separate POS and e-commerce tools
| Capability | Cashvio | Separate POS + E-commerce |
|---|---|---|
| Inventory sync | Real-time, automatic across all channels | Batch sync via plugins, often delayed or broken |
| Customer profiles | Single profile across POS, storefront, and social | Separate customer lists per platform |
| Order management | Unified queue from all channels | Different dashboards for each channel |
| Analytics & reporting | Cross-channel reports with real margins | Siloed reports, manual data combining |
| Price consistency | One product catalog, per-store overrides | Manual price matching across systems |
| Cross-channel returns | Return any order at any store | Online returns and in-store returns handled separately |
| Total cost | One subscription, all channels included | POS fee + e-commerce fee + sync plugin fee |
| Setup complexity | One platform, one setup, instant sync | Configure each system + build integrations |
Frequently Asked Questions
Common questions about Cashvio's omnichannel retail capabilities
What does omnichannel mean for my retail business?
Omnichannel means your customers get a seamless experience whether they shop in your physical store, on your website, or through social media. Behind the scenes, Cashvio unifies your inventory, orders, customer data, and analytics into one platform — so you manage everything from a single dashboard instead of juggling separate systems.
Does inventory sync automatically between my store and online shop?
Yes, instantly. When an item sells at your physical store's POS, the online stock updates in real time. When someone buys online, your store stock adjusts immediately. There are no batch sync delays, no plugins to configure, and no manual reconciliation needed.
Can customers return online orders at my physical store?
Yes. Cashvio supports cross-channel returns. A customer who bought online can return the item at any of your physical stores. The inventory restocks automatically, and refunds route to the original payment method — all tracked in one system.
Do I need a separate e-commerce platform like Shopify?
No. Cashvio includes a built-in online storefront as part of the platform. You get product pages, a shopping cart, checkout, and order tracking — all connected to the same inventory and customer database as your POS. No third-party e-commerce subscription needed.
Can I manage multiple physical store locations?
Yes. Cashvio supports multi-store operations from one account. Each store can have its own pricing, payment methods, fulfillment options, and staff. Inventory transfers between stores are tracked automatically, and analytics can be filtered by location or viewed in aggregate.
How do I handle orders from WhatsApp and Instagram?
You can log social media orders directly in Cashvio as manual orders, attributing them to the correct channel (WhatsApp, Instagram, Facebook). These orders enter the same unified queue as POS and storefront orders, with the same fulfillment tracking, payment processing, and customer attribution.
Will my product prices stay consistent across channels?
Yes. You maintain one product catalog with a base price. If you need different pricing per store location, you can set per-store price overrides. Any price change you make updates everywhere instantly — no need to manually update multiple systems.
Is there a free plan that includes omnichannel features?
Yes. Cashvio's free forever plan includes the POS, online storefront, unified inventory, and multi-channel order management. You can start selling across channels at no cost and upgrade to paid plans when you need advanced features like multi-store operations or advanced analytics.
Also free on Cashvio
Start with a free POS and a free online store — no credit card required.
Ready to Unify Your Sales Channels?
Stop managing separate systems. Start selling everywhere from one dashboard — free.
Free forever plan • One dashboard for all channels • Setup in minutes