Cashvio Docs

Facebook Pixel

How to set up Facebook Pixel tracking on your online store to track customer actions and run better ads.

What is Facebook Pixel?

Facebook Pixel is a tracking tool from Meta (Facebook) that helps you measure the effectiveness of your advertising. When installed on your online store, it tracks actions customers take — like viewing products, adding items to cart, and completing purchases.

This data helps you:

  • Measure ad performance — See how many conversions your ads generate
  • Build audiences — Create targeted audiences for Facebook and Instagram ads
  • Optimize delivery — Let Facebook show your ads to people most likely to buy

How to Set Up Facebook Pixel

  1. Get your Pixel ID from your Facebook Business Manager:

    • Go to business.facebook.com
    • Navigate to Events Manager > Pixels
    • Copy your Pixel ID (a number like 1234567890123456)
  2. Enter the Pixel ID in Cashvio:

    • Go to your store's settings in the tenant portal
    • Navigate to the Online Store configuration
    • Find the Facebook Pixel ID field
    • Paste your Pixel ID
    • Click Save

What Events are Tracked

Once configured, the following events are automatically tracked on your online storefront:

EventWhen it fires
PageViewCustomer visits any page
ViewContentCustomer views a product detail page
AddToCartCustomer adds a product to their cart
InitiateCheckoutCustomer starts the checkout process
PurchaseCustomer completes an order

Verifying the Setup

To verify your Pixel is working:

  1. Install the Meta Pixel Helper Chrome extension.
  2. Visit your online store.
  3. The extension shows which events are firing.

Note

Facebook Pixel only works on your online storefront. It does not track actions in the tenant portal (admin dashboard). The Pixel is loaded per store — each store can have its own Pixel ID.