Products
Overview of your product catalogue: view, edit, duplicate, status, delete, and links to creation, tax, inventory, barcodes, and related topics.
Add a new product
Quick Add or the full wizard: info, variants, images, and store pricing.
Tax and inventory
Tax category, rates, tax included, and per-store stock tracking.
Show or hide online
Keep a product off your online store while still selling it in-store.
Barcode labels
Print A4 label sheets with scannable Code 128 barcodes for any variant.
Import products
Bulk upload products and variants from a CSV file.
Product reviews
Moderate customer ratings and reviews on your storefront.
Categories
Organize products into groups for browsing and filtering.
Options
Define option types like Size and Color for product variants.
What is a Product?
A product is an item you sell. Each product has a name, belongs to a category, and can have multiple variants (versions with different sizes, colors, etc.). Products are the core of your catalogue and are used when creating orders.
Viewing Your Products
The Products page shows a filterable list:
- Search by product name
- Filter by category or status (Active, Inactive)
- Each row shows the product name (with category, variant count, and date under it), status, price, and inventory tracking (Tracked / Not Tracked) when inventory is enabled.
Click on a product to view its full details.
Editing a Product
- Click on a product from the list.
- On the Product Details page:
- Click Edit to modify basic information (name, description, category, status, tax settings)
- Click Edit Images to manage photos (add, remove, set primary)
- Manage store-specific prices per variant (multi-store)
- Click Add Variant to add a new variant, or click a variant to edit its price, cost price, SKU, or unit of measure
- Moderate customer reviews in the Reviews section
For the full creation wizard (Quick Add, variants, images, store pricing), see Add a new product. For tax and inventory rules, see Tax and inventory.
Duplicating a Product
When a new product is almost identical to an existing one (same category, tax setup, variants, and photos), duplicate it instead of starting from scratch:
- Open the product's details page, or find it in the products list.
- Click Duplicate and confirm.
- You land on the copy's details page: rename it, adjust the SKUs and prices, then set its status to Active when it's ready to sell.
What the copy includes:
| Copied | Adjusted automatically |
|---|---|
| Category, description, tax settings, inventory tracking | Name gets a (Copy) suffix; rename it before selling |
| All variants with their prices, units, and option values | Every SKU gets a numeric suffix (e.g. TSHIRT-001-2), since SKUs must stay unique |
| Photos and store-specific prices | Status starts as Inactive and stock starts at zero |
Why the copy starts inactive
An inactive copy never appears on your storefront or POS until you've reviewed the name, SKUs, and prices, so customers never see a half-finished "(Copy)" product.
Product Statuses
Each product has a status that controls its visibility and availability:
| Status | Meaning |
|---|---|
| Active | The product is visible in the catalogue, can be added to orders, and appears on the online storefront |
| Inactive | The product is unavailable: hidden from customers, while its history is preserved in past orders |
You can change a product's status at any time from the product details page.
To keep an active product out of your online store while still selling it at the counter, use Available on Online Store instead.
Deleting a Product
- Open the product details.
- Click Delete.
- Confirm the deletion.
Warning
Deleting a product removes it permanently. Orders that included this product will still show the product name in their history.
Product Extras and Add-ons
Sell add-ons like extra shot or toppings with their own prices. Create extras groups, attach them to products, and take picks at the POS and online store.
Add a New Product
Create products with Quick Add or the full wizard: product info, variants, images, and store-specific pricing.