Products

What is a Product?

A product is an item you sell. Each product has a name, belongs to a category, and can have multiple variants (versions with different sizes, colors, etc.). Products are the core of your catalogue and are used when creating orders.

How to Add a New Product

1. Go to Catalogue > Products in the sidebar.
2. Click Add New Product.
3. Choose your creation method:
   • Quick Create — A simplified form for simple products
   • Full Form — A multi-step wizard for products with variants and detailed configuration

Step 1: Product Information

Fill in the basic details:

Step 2: Variants and Pricing

Configure the product variants:

• Select which options apply (e.g., Size, Color)
• For each variant, set:

Step 3: Product Images

Upload images for the product:

• Multiple Images — Add up to multiple images per product
• Primary Image — Set the main image shown in product lists and as the default
• Image Order — Reorder images by dragging (the first image is the primary)
• Alt Text — Add descriptive alt text for each image for accessibility and SEO

Step 4: Store-Specific Pricing (Multi-Store)

If you have multiple stores, you can set different prices for each store:

1. After creating the product, go to the Pricing section.
2. Click Add Store Price.
3. Select the store and enter the selling price for that store.
4. Repeat for each store that should have a different price.

If no store-specific price is set, the product uses the default selling price for all stores.

Click Save to create the product.

Viewing Your Products

The Products page shows a filterable list:

• Search by product name
• Filter by category or status (Active, Draft, Archived)
• Each row shows the product name, category, SKU, status, price, and variant count

Click on a product to view its full details.

Editing a Product

1. Click on a product from the list.
2. On the Product Details page:
   • Click Edit to modify basic information (name, description, category, status, tax settings, tags)
   • Click Edit Images to manage photos (add, remove, reorder, set primary, add alt text)
   • Click Edit Pricing to modify store-specific prices
   • Click Add Variant to add a new variant
   • Click on a variant to edit its price, cost price, SKU, unit of measure, or stock

Managing Product Tags

Tags help you organize and filter products:

• Add Tags — Enter tags separated by commas (e.g., "sale, featured, new")
• Filter by Tags — Use tags to quickly find products in the product list
• Tag Management — Edit or remove tags from the product edit page

Tags are useful for creating product collections or running promotions on specific product groups.

Product Statuses

Each product has a status that controls its visibility and availability:

You can change a product's status at any time from the product details page.

Tax Settings per Product

Each product can have its own tax configuration, which overrides store-level tax settings:

• Tax Category — Classify the product for tax purposes (e.g., Standard, Reduced Rate, Zero Rate, Exempt)
• Tax Rate — Set a specific tax percentage for this product
• Tax Included — Toggle this if your selling price already includes tax (the system will calculate the tax-inclusive amount correctly)

Inventory Tracking

If Track Inventory is enabled for a product:

• Each variant's stock level is tracked per store
• Stock decreases when an order is completed
• Stock increases when inventory is adjusted or purchase orders are received
• Low stock alerts appear when stock falls below the reorder point (see Stock Management)

If inventory tracking is disabled, the product is treated as always in stock.

Deleting a Product

1. Open the product details.
2. Click Delete.
3. Confirm the deletion.