Apply Coupons to Orders

Coupons work in the business portal and on your online storefront. One coupon per order. See Coupon rules and validation for what the system checks.

In the Business Portal (New Sale)

When creating a sale on the New Sale screen:

1. Select the store and add products to the cart
2. Open the Coupon option in the cart
3. Enter the coupon code and apply it
4. The system validates:
   • Coupon exists and is active
   • Belongs to the selected store
   • Meets minimum cart value requirement
   • Hasn't exceeded usage limits
   • Is within validity period
5. If valid:
   • The coupon and its discount appear in the cart summary
   • The discount is applied to the order total
   • Remove the coupon at any time before payment
6. If invalid:
   • An error message explains why (e.g., "Expired", "Minimum cart value not met")

For Specific Items coupons, at least one cart line must match the selected products or categories. See Coupon rules and validation.

On the Online Storefront

Customers apply coupons during checkout:

1. Customer enters coupon code in checkout form
2. System validates in real-time
3. Discount applies immediately if valid
4. Order summary shows applied discount

The same validation rules apply: store match, active status, dates, limits, minimum cart, and applicability for targeted coupons.

Related

• Coupons & Discount Codes: Overview
• Creating Orders (New Sale): Full POS sale flow
• Checkout flow: Storefront order placement
• Coupon rules and validation: Detailed validation rules