Order Payments

Adding a Payment

If an order has an outstanding balance:

1. Open the order details.
2. Click Add Payment.
3. Select the payment method (Cash, Online, or Receipt).
4. If Receipt is selected, you can optionally upload a receipt image.
5. Enter the amount.
6. Confirm the payment.

The payment status updates automatically based on the remaining balance.

Accepting Storefront Receipt Payments

When a customer places an order through your online storefront and selects Receipt as the payment method, the order is created with a pending payment record. The customer uploads a receipt image as proof of payment during checkout.

To accept the payment:

1. Open the order details. You will see the Accept Payment Receipt button in the header (instead of the usual "Add Payment" button).
2. Click Accept Payment Receipt.
3. A confirmation dialog opens showing the receipt image uploaded by the customer.
4. Review the receipt to verify the payment.
5. Click Confirm to mark the payment as Completed.

Accepting Storefront Cash Payments

When a customer places a storefront order with Cash payment, a pending payment record is created. After the customer pays on delivery or pickup:

1. Open the order details.
2. Click Add Payment (or use the order actions to mark the payment as complete).
3. The payment is recorded and the order payment status updates.

Related

• Managing Orders: View the Order Payments section on order details
• Overdue Payments: Track scheduled payments that are due
• Payment Methods: Configure which methods each store accepts