Login, Sessions, and Sign Out

How Cashvio sessions work, how to sign in with your password or Google, what happens when your session ends, and how to get back to your work after signing in again.

Signing In Again

If Cashvio sends you to the login page while you were working, sign in with your username or email and password, then click Sign in. If you use Google, click Continue with Google instead. When possible, Cashvio returns you to the page you were on before the session ended.

For first-time access, see Creating Your Account.

Signing In with Google

On the login page, click Continue with Google.
Choose your Google account in the Google window.

You are signed in when that Google account is connected to your Cashvio account, or when your Cashvio account uses the same Gmail or Google Workspace address. If no Cashvio account matches, the login page opens the sign-up form with your Google account already chosen, so you only add your business details. See Signing Up with Google.

Your first Google sign-in on an existing account

If you created your account with an email and password and that email is a Gmail or Google Workspace address, your first Continue with Google connects Google to the account and Cashvio sends you a security email. If that password was never confirmed through your email (with a password reset, a confirmed email change, or by connecting Google in Account Settings), Cashvio also removes the old password and signs out your other devices. This protects your account in case someone else created it with your email. You can set a new password at any time with Forgot password?.

If your account email is any other address, Continue with Google can't connect it for you. Sign in with your password first, then connect Google from Account Settings.

Team members

If your business owner added you and your work email is different from your Google email, sign in with your username and password first. Then connect Google from Account Settings. After that, Continue with Google signs you in.

Signing Out

Open the account menu: your name at the bottom of the sidebar on desktop, or the avatar in the top bar on a phone.
Click Log out.

You return to the login page. Signing out also stops push notifications on that device. Sign in on it again to start receiving them. Other devices where you were signed in may stay signed in until their own session ends or an administrator changes your access.

If the server can't confirm the sign-out (for example, because the connection dropped), the login page shows Sign-out was not confirmed by the server with a Retry sign-out button. Use it before you leave the device, especially a shared one. Cashvio also finishes the sign-out the next time it opens on that device.

When Your Session Ends

Cashvio may ask you to sign in again when:

Your session expires after a period of inactivity.
You changed your password from Settings > Account. This signs you out on every device, including the one you used.
An administrator changed your password.
You confirmed a new account email. This signs you out on every device. Sign in with your new email.
Your first Continue with Google removed a password that was never confirmed. This signs you out on your other devices. See Signing In with Google.
Your account was deactivated or your subscription entered a blocked state.
You signed in to another account in the same browser. See One Session per Browser.

When this happens, Cashvio shows a short message on the login page explaining why you need to sign in again. After a successful sign-in, Cashvio returns you to your previous page when it is still allowed for your role and plan.

Temporary connection issues

If Cashvio cannot reach the server, your current page stays open while Cashvio retries in the background. Use Try again on the banner if the problem continues. Your unsaved work on the open page stays on that device until you leave the page or sign in as a different user.

Working on Multiple Tabs

Each browser tab shares the same signed-in session. If you sign out in one tab, other open tabs ask you to sign in again before protected work continues. Sign in on any tab to continue.

One Session per Browser

A browser holds one Cashvio session at a time. If you sign in to a different account in the same browser, or to another Cashvio portal, that sign-in replaces the earlier session and signs the earlier account out of this browser. The sign-up form opens only in a signed-out browser: while you are signed in, it takes you to your dashboard. Sign out first to create a separate business.

To work in two accounts at the same time, use a different browser or a separate browser profile for each one.

Forgot password: use Forgot password? on the login page. See Creating Your Account for the reset steps.
Signed up with Google: your account has no password until you set one. Use Continue with Google, or set a password with Forgot password?.
Too many failed attempts: after several wrong passwords in a row, Cashvio blocks sign-in for that account for a short time, and the login page tells you how long to wait. Wait, then try again. If you are not sure of your password, use Forgot password? to set a new one.
Team member with a temporary password: ask your business owner for updated credentials. See Users and Roles.
Account deactivated or subscription blocked: contact your business owner or renew your plan. See Business Settings.