Barcode Scanning on New Sale
Scan products into New Sale with a USB or Bluetooth scanner or your device camera, including Quick Add Product for unknown barcodes, quantity multipliers, and scan sounds.
On New Sale, you can add catalogue items by scanning instead of tapping tiles. Scans work anywhere on the sale screen; you do not need to focus the search field first.
Barcode Scanning
There are two ways to scan products into the sale:
- Barcode scanner (USB or Bluetooth): Scan anywhere on the sale screen and the item is added to the cart. You do not need to click into the search field first; scans are picked up even after tapping the cart or a product tile.
- Camera scanning: Tap the Scan with camera button next to the search field and point the camera at the product barcode. The item is added as soon as the barcode is confirmed, with no scanner hardware needed. Works on any device with a camera: Android and iPhone/iPad phones and tablets, and laptops or desktops with a webcam.
A scan looks up the code as a variant Barcode first, then as a SKU. So manufacturer barcodes, generated in-store barcodes, and older labels that encode the SKU all keep working. The barcode labels you print from the Products page work with both methods.
The camera reads the barcode types found in retail: EAN-13, EAN-8, UPC-A, UPC-E, and Code 128. A code must be recognized on two consecutive camera frames before it is accepted, which blocks the wrong-number misreads blurry frames can cause.
Scanned an item that isn't in your catalogue yet? When a scan doesn't match any product, the Quick Add Product dialog opens with the scanned code already saved as the product's barcode, so the very next scan of that item resolves instantly (and printed barcode labels match too). The SKU is generated from the product name. Type the name, category, and price, then click Create Product. The product is created and added to the sale in one step, so the queue keeps moving.
This works for both scanning methods. It appears only if your role can create products. Otherwise you see a warning that no product matched the code. You can also open Quick Add Product from the New catalog product item in the catalogue add menu (same permission).
Note
The first camera scan asks for camera permission and may take a moment while the scanner component loads. If the camera does not start, check the browser's camera permission for the site.
Add several units at once
Selling six of the same item? Set the quantity first, then scan or tap the product once.
- Type
n*in the search field: for example type6*. The search clears and a ×6 chip appears in the search field. Any number from 2 to 999 works. - Or tap the × button (Add several) in the catalogue toolbar. Quantity for the next item opens with quick choices ×2, ×3, ×5 and ×10, or type a number in Other quantity and tap Set quantity.
The next product you add, by scanning, tapping a tile or list row, or from Favorites or Recent, goes on the ticket with that quantity, including after the option picker or the add-ons dialog. The chip then clears by itself, so only that one item is multiplied.
- Stock and Max quantity per order still apply. If fewer units fit, the ticket gets what is available and you see a message such as Only 4 of 6 added: not enough stock.
- To cancel the multiplier, tap the × on the chip, press Escape in an empty search field, or start a New Sale. Switching store, resuming a held ticket or clearing the ticket with Clear also cancels it.
- Custom items ignore the multiplier.
Scanners are not affected
n* only works when you type it. A barcode scanner's input is never read as a multiplier, so scanning keeps working as before.
Scan and add sounds
When Sound and vibration is on, the register confirms each scan without you looking at the screen:
| What happens | Sound | Vibration (phones and tablets that support it) |
|---|---|---|
| An item is added to the ticket | A short rising beep | One short buzz |
| A scan or typed code finds no product, or the product is out of stock | A low double beep | A short double buzz |
Sound and vibration are on by default. Turn them off for this register under Display options > Sound and vibration (see Display options). Sounds start after you first tap or click the sale screen, because browsers block sound until then. On devices without sound or vibration, nothing happens and the sale continues normally.
Related
- Creating Orders (New Sale): Overview of the full sale screen
- Products: Manage SKUs and catalogue items
- Barcode labels: Print scannable labels for your variants
- Favorites, Recent, and Remembered Defaults: Display options, including sound and vibration
Creating Orders (New Sale)
Open the full-screen sale screen, browse the catalogue, build and edit the ticket, and take payment at the register.
POS Cashier Shortcuts
Type bulk quantities, edit, remove or clear ticket lines quickly, run common actions with single keys such as / and F9, search and add with the keyboard, set a quantity before adding, ring up a typed price, open the cash drawer with no sale, and pair or test your receipt printer.