POS Cashier Shortcuts
Type bulk quantities, edit, remove or clear ticket lines quickly, run common actions with single keys such as / and F9, search and add with the keyboard, set a quantity before adding, ring up a typed price, open the cash drawer with no sale, and pair or test your receipt printer.
Small counter habits that save time on every sale. These work on the full-screen New Sale screen and in store Receipt settings.
Type a quantity (bulk packs)
The ticket stepper is fine for 1 or 2 units. For a case of 24 bottles, tapping + twenty-four times is the wrong tool.
- Open New Sale and add the product to the ticket.
- Tap the quantity number between the minus and plus controls.
- Type the count (for example
24) and press Enter, or tap outside the field. - Max quantity per order and available stock still apply. If you type above either limit, you see an error and the line stays unchanged (same rules as the plus button).
- Type
0to remove the line. Undo appears for a few seconds in case you need it back.
Plus and minus still work for small adjustments.
Edit, remove and clear ticket lines
| Shortcut | What it does |
|---|---|
| Right-click a line, or press the menu key on a line you reached with Tab | Opens the line sheet with Change extras, Duplicate, Remove and the note. The browser menu does not open on a line. |
| Ctrl+Enter (⌘+Enter on Mac) in the note | Saves the note and closes the sheet. The cursor is already in the note when the sheet opens. |
| Swipe a line to the left (to the right in Arabic) on a phone or tablet | Removes the line. A short swipe springs back. |
| Clear above the lines | Empties the ticket after you confirm. The customer, fulfillment method, delivery address, table number and channel stay. |
| Undo in the message | Brings back the last removed line, or the whole ticket after Clear. It stays for about 6 seconds and goes away as soon as you change the ticket in another way. |
See Change a line for what each action in the sheet does, and Undo a removal for what Undo brings back.
Keyboard shortcuts
On a computer with a keyboard, single keys run the main actions of the New Sale screen:
| Key | What it does |
|---|---|
| / | Moves the cursor to the product search field. |
| F2 | Opens the customer picker, when your plan includes customers. |
| F4 | Opens Discount. |
| F6 | Holds the ticket, like Hold. |
| F8 | Opens the order Note. |
| F9 | Charge: opens the payment dialog. |
| ? | Shows or hides the Keyboard shortcuts list. On an Arabic keyboard layout, ؟ works too. |
Each key runs its button and follows the same rules, so when the button is unavailable the key does nothing. F4 and F6 need items on the ticket, and F9 works only when Charge does.
The F-keys also work while the cursor is in the search field: search, add the product with Enter, then press F9 without reaching for the mouse.
When shortcuts don't work
- A window, sheet, drawer or menu is open, such as the payment dialog or Today's sales. Close it first (Esc closes most windows). ? still closes the shortcuts list.
- You are holding Ctrl, Alt or ⌘ (the Windows key on a PC), so browser shortcuts such as Ctrl+F keep working.
- You are typing in a field. / and ? type the character as usual. The F-keys work from the search field only, not from other fields such as a quantity you are typing on a ticket line.
- You are on the success screen after a sale, or you haven't chosen a store yet. On the success screen, Enter, Space or a scan start the next sale; to use a tile, Create return or the Start the next sale automatically switch, move to it with Tab and press Enter or Space (a scan still starts the next sale).
- A barcode scanner is typing a code. A / inside a barcode doesn't jump to search, because the register tells scanner input apart by its speed.
The shortcuts list and key hints
Press ? to open Keyboard shortcuts, a list of every key and what it does. On wide screens with a mouse, the keyboard icon in the top bar (Show keyboard shortcuts) opens it too.
On a computer with a mouse, Discount, Hold, Note and Charge show their key (F4, F6, F8, F9) as a small label. Touch screens and narrow windows don't show these hints.
Search with the keyboard
With a keyboard you can find and add products without touching the screen. Click into the search field (it is focused when New Sale opens), then:
| Key | What it does |
|---|---|
| ↓ / ↑ | Move a highlight through the products shown, in the order you see them. The list scrolls to keep the highlight visible. Works in All, Favorites and Recent, with or without a search term. |
| Enter | Adds the highlighted product, with the same checks as a tap (the option picker or add-ons dialog opens when the product needs them). With nothing highlighted, Enter works as before: an exact barcode or SKU, then a single clear name match. |
| Escape | Clears the highlight first, then the search text, then an armed quantity multiplier. |
Typing anything removes the highlight, so a barcode scanner (which types the code and presses Enter) keeps working exactly as before.
Set the quantity before adding (n*)
Type n* in the search field, for example 12*, to add the next product 12 times. A ×12 chip appears in the search field; scan or tap the product once and the chip clears. Any number from 2 to 999 works, and stock and Max quantity per order still apply. You can also tap the × button (Add several) in the catalogue toolbar. See Add several units at once for the details.
Type a price to ring up a custom item
For an item that is not in your catalogue, type its price in the search field and press Enter, for example 35 or 12.50.
- The register first checks for a product with that barcode or SKU, or a clear name match. If one exists, it is added as usual.
- If nothing matches, the Custom Item dialog opens with Item Price already filled in and the cursor in Item Name.
- Type the name, check the quantity, and tap Add to Cart.
Only plain prices count: up to six digits before the decimal point and up to two after it (Arabic digits and the Arabic decimal separator also work). A number with leading zeros (such as 0012), a longer number, or a scanned code is treated as a barcode, so unknown barcodes still open Quick Add Product as before.
Open the cash drawer (no sale)
Use this when you need the drawer open without completing a sale (change, float check, or end-of-day).
- On New Sale, tap Drawer in the top bar. On smaller screens it is the cash icon, Open cash drawer; on phones, open More actions in the top bar and choose Open cash drawer.
- Tap it. The paired thermal printer sends a drawer-kick pulse (same signal used after a cash sale print).
- If no printer is paired yet, the browser asks you to choose one first.
Needs a thermal printer
The drawer opens through the receipt printer's kick cable. Browser / system print cannot open a drawer. Pair the printer under Settings > Stores > Receipt first if the icon is missing or pairing fails.
In stores that use cash sessions, the cash icon first asks for a reason and logs the no-sale on the open register, then opens the drawer. Without a paired printer the no-sale is still logged and you open the drawer by hand.
You can also open the drawer from Receipt settings (see below).
Pair and test the printer before a sale
Pairing used to happen mid-sale while a customer waited. Do it once in settings:
- Go to Settings > Stores, open your store, then the Receipt tab.
- In the Printer card, check the status line (paired device name, browser print, or none).
- Tap Pair printer (or Change printer) and pick the USB or Bluetooth COM device.
- Tap Test print to send a sample receipt labeled
TEST-PRINT(not a real order). - Optionally tap Open cash drawer to confirm the kick cable.
Your choice is remembered per store on this browser. Use Remove if you need to clear it.
Related Features
- Creating Orders: the New Sale screen
- Favorites, Recent, and Remembered Defaults: pinned products, recent items, and display options
- Receipt Settings: header, footer, auto-print, and printer setup
- Print and Share Receipts: print after a real order
- Taking Payment and After the Sale: success screen print actions
FAQs
Q: Does typing a quantity skip stock checks? A: No. The same stock and max-per-order rules as the plus button still apply.
Q: I removed the wrong item. Can I get it back? A: Yes, tap Undo in the Item removed message within about 6 seconds. Only the last removal can be undone, and Undo goes away once you add or change anything else on the ticket.
Q: Why aren't F1, F3 or F5 used? A: The browser uses them for help, find and reload. The register only uses F2, F4, F6, F8 and F9, so the browser's own keys keep working.
Q: Why is Open cash drawer missing? A: The icon appears only when this browser supports thermal printing (Chrome or Edge with Web Serial or WebUSB). Pair and test from Receipt settings on a supported device.
Q: Will Test print create an order in reports?
A: No. It prints a local sample with order number TEST-PRINT and never calls the API.
Barcode Scanning on New Sale
Scan products into New Sale with a USB or Bluetooth scanner or your device camera, including Quick Add Product for unknown barcodes, quantity multipliers, and scan sounds.
Favorites, Recent, and Remembered Defaults
Pin your best sellers, re-add recent items in one tap, tune how the catalogue looks and sounds, and let New Sale remember your channel and last discount.