Cart, Discounts, and Fees on New Sale
Build the sale ticket on New Sale: customer, fulfillment, coupons, manual discounts, fees, notes, and custom items.
The cart panel on New Sale shows everything about the current sale:
| Section | What you can do |
|---|---|
| Customer | Attach an existing customer or create a new one on the spot. The customer's store credit balance is shown. |
| Fulfillment | Choose In-Store, Pickup, Delivery, or Dine-In. Delivery asks for the customer's address. |
| Items | Adjust quantities with + / −, or remove lines. |
| Summary | Subtotal, fees, discount, coupon, tax, and the final total. |
On mobile, the cart appears as a bar at the bottom of the screen. Tap it to open the full cart drawer.
Coupons
- Open the Coupon option in the cart.
- Enter the coupon code.
- The code is validated instantly (active status, validity dates, usage limits, and minimum order value are all checked) and the discount is applied to the summary.
See Coupons for how to create and manage coupon codes.
Manual Discounts
- Open the Discount option in the cart.
- Choose Fixed Amount (e.g., 50 EGP off) or Percentage (e.g., 10% off).
- The total updates automatically.
Fees and Notes
- Service fees and delivery fees are added automatically based on your store configuration, and can be edited on the sale.
- Add an optional note to the order from the cart menu.
Custom Items
To sell something that is not in your catalogue (a service or a one-off item), open the cart menu and choose Custom Item:
- Enter a name, price, and quantity.
- Custom items do not affect inventory levels.
Related
- Creating Orders (New Sale): Overview of the full sale screen
- Taking Payment and After the Sale: Charge the cart and finish the sale
POS Cashier Shortcuts
Type bulk quantities on the ticket, open the cash drawer with no sale, and pair or test your receipt printer before customers arrive.
Taking Payment and After the Sale
Charge the cart on New Sale with cash, online, receipt, or store credit, then print or share the receipt after checkout.